Papers by Ellie S. Paek
Finding A Voice: Exploring the Potential of African American Dialect and Voice Generation for Chatbots (2025.acl-long)
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| Challenge: | This study examines how linguistic similarity affects chatbot performance, focusing on integrating African American English (AAE) into virtual agents to better serve the African American community. |
| Approach: | They develop text-based and spoken chatbots using large language models and text-to-speech technology and evaluate them with AAE speakers to better serve the African American community. |
| Outcome: | The proposed language-based chatbots with African American English speakers outperform standard English chatbot models and show that spoken chatbot features improve performance and preference. |